On Demand Executive - Strategy Execution, Transformation, Turnaround, Customer Experience
+61 481 361 375
Brett is an experienced transformation and operational improvement executive comfortable operating as CXO across a diversity of sectors from small enterprise to large public listed multinationals. The common thread - delivering step change in business performance.
Thriving in high pressure and fast paced environments, Brett takes pride in a humanistic leadership approach and achieving outcomes by working through people and ensuring the organisations capability concurrently moves forward.
Highly motivated and energetic, Brett is a level-headed and critical thinker, linking big picture vision with detail to implement. His success comes from being a driven executer with a diplomatic, curious and engaging approach.
As an elite junior sportsman Brett had a passion for human performance in the sporting world. This was soon overtaken for a passion for human performance and recovery in severe injuries and disabilities. Part of the challenge with recovery is the financial incentives or disincentives and this led Brett improving insurance culture and management of claimants.
Driven by new challenges, Brett then entered the corporate world and solving critical strategic challenges - this began with armed hold ups in retail banking and led to very significant strategy execution, transformation and turnaround.
During his career Brett has helped deliver over $500 million in annual P&L impact under a range of industries and circumstances – from positive strategic intent to forced and rapid due to dire financial performance.
Interim executive, including a period as Deputy CEO, extended to lead the detailed development of a wholesale re-design of the scheme involving legislation, technology, process and front line capability.
Interim executive at the National Disability Insurance Agency supporting the Deputy CEO to drive the expansion of service delivery and increasing operational outputs to achieve the very aggressive government bilateral agreements for people entering the scheme.
Appointed as Chief Transformation Officer and then assumed Chief Operating Officer role for Gate Group in Oceania. The purpose of the role was the operational and financial turnaround of the business in the Oceania region.
Lead key strategic priority of managing & reducing the overall cost base of Bankwest, achieving market leading JAWS & 13% decrease in cost:income ratio.
Appointed to lead the expansion of Bankwest in the new CBA ownership period and transitioning to an investment and ROI approach that was self funded by Bankwest. Key outcomes were Revenue/ROI achieved and 70% improvement in customer satisfaction (Roy Morgan).
Head hunted by HBOS/Bankwest to advise and lead the armed hold up risk for modern open plan banking in Australia. The key outcomes were director risk liabilities and gaining union endorsement.
BSc Exercise Science, BAppSc Physiotherapy, Grad Dip (Exercise and Human Performance), GAICD
Financial Services, Health, Aviation Logistics, Food and Catering, Media, Government and Disablity
General Management, Operations, Strategy, Transformation, Capability and Talent, Advisory Board
Rapid scale up and growth, Enterprise-wide-transformations, Integration, Turnarounds, Leadership Transitions
“Performance- both good and bad - is infectious” Erin Meyer
“When you are inspired by some great purpose, some extraordinary project, all your thoughts break their bonds, your mind transcends limitations, your consciousness expands in every direction and you find yourself in a new, great and wonderful world” Patañjali
“I joined Leaders on Demand...
... as they have a reality exciting business proposition focused primarily on executive leadership and supporting CEO's and their organisations in a unique way. With a focus on human performance and building leadership capabilty I have found an ideal home for my niche skill set”
“When I'm not at work...
... I am exploring and having fun with my wife Alana and two boys Finlay and Logan. Our passions are skiing (water and snow), sailing, multi-sport events and exploring the great outdoors”